Exit counseling provides individual assessments to student borrowers about the type and total amount of their personal indebtedness, as well as information on repayment plans, and deferment, forbearance and loan consolidation options.

Every student who has received a Federal Direct Stafford Loan or a Federal Perkins Loan is required to receive exit counseling at the time of graduation, withdrawal, or dropping below at least half-time enrollment.

On-line exit counseling for Federal Stafford Loan recipients is available at any time on the federal Direct Loan Servicing Center web site. Students must have their federal PIN available to do exit loan counseling. Students completing on-line exit counseling must print out, complete, sign and return to SIUC the Borrower Information Form and Rights and Responsibilities Checklist. Students who do not have access to a personal computer can utilize the computer lab in the Financial Aid Office.

Click on the Direct Loan Servicing Exit Counseling link below to access on-line exit loan counseling.

Borrowers who have not been able to resolve issues related to their student loans through normal resources can contact the Ombudsman Office at the U.S. Department of Education.