Helpful Links
Click on the corresponding hyperlinks to connect to the web page.
If you need further assistance visit helpdesk.siu.edu or contact the helpdesk via telephone at
toll free at 866-718-4357 or at 618-453-5155 .
To Change your password:
Your must log in with your network ID and password at the Network ID management page. After signing in a link at the top of the page will be to change your password. After clicking the change password link, you must fill in your network id, old password and enter your new password twice. Check the bottom of the screen for password guidelines.
To Unlock expired password:
First you need to visit the Network ID management page. At this page you will need to fill in your network ID and click reset your expired password. Then you will need to answer your security questions. After answering your security questions, the page will ask for you to enter a new password. The password must follow the guidelines described at the bottom of the page.
*If you cannot answer questions to unlock expired password, you can call the helpdesk for further assitance.
To Reset forgotten password:
First you will need to visit the Network ID management page. Once your are at the page, you will need to fill in your Network ID. After you fill in your Network ID, you must click "forgot password?". Then you will need to answer the security question you have filled out previously. After answering questions correctly, you are able to create a new password with in the guidelines at the bottom of the page.
*If you cannot answer your question to reset your password, you can call the helpdesk or contact your advisor for assistance.
Creating Email address:
Visit the Network ID managment page. Sign in with your Network ID and password. A link at the top of the page will take you to the page to create the email address.
*Your email address password will be the same as your Network ID password.
Checking your email:
Visit gmail.siu.edu, sign in with your email address and your Network ID password.
How to unlock your google apps password
Follow this link, https://www.google.com/a/siu.edu/UnlockCaptcha. Then fill in your siu email address and your network id password. Next, fill out the spam filter. Then press the unlock button. After unlocked successfully, you must then change your google password at by clicking here.
How to reset your Banner password
Follow this link https://udc.rocks.siu.edu/udc/banext/PROD/inb_pass_update/pass_updater.php. Then fill in your network id and password. Press log in. After logging in you will be asked to fill in a new password for banner.
How To's
Feel free to save these files to your comptuer for future reference
BlackBoard User Guide for Students
Outlook 2003: Backing up your pst file. The pst file contains your email, address books, calendar, and any other items you have entered into Outlook.
"Backing up "My Documents" folder or any other folders on your computer. I recommend
that you back up your email before you backup your documents. This way, you can save
your email backup to your documents folder and perform one backup.
Other Topics Coming Soon:
Checking McAfee Virus Definitions
Backing up email in Eudora
Updating and performing a spyware scan with Adaware
Updating and performing a spyware scan with Spybot:
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race, religion, national origin or sex in violation of Title VII.