Support
Don't have a website yet? Find out how to get a website - click here
Already have web space and need help connecting?
You can connect to the SIUC web servers by using an FTP client such as Filezilla. You can also connect through common WYSIWYG editing software.
Connection Information:
FTP Host name: www.siuc.edu (note: you need to have the "c")
Username: FTP Login/Account ID
Password: Can be retrieved from Memo of Understanding
Web site/Host Directory: /httpdocs/ (Previously "public_html" - no directory needed for websites that kept the tilda (~) )
If you do not know your password please fill fill out this service ticket and your request will be processed as soon as possible.
How to connect to your site:
- From Dreamweaver
- From Contribute
- From an FTP Client (FileZilla)
Connecting to your site from OFF CAMPUS
In order to access your website files from off campus you must be using the VPN client provided by the Information Technology department. You can download the VPN Clients and Profiles, along with instructions, at http://wireless.siu.edu/
If you have problems with the VPN Client please contact the IT Help Desk at 618-453-5155.
Your Account ID:
Some ID's that were too long to use as FTP logins and had to be shortened. You can look up your FTP login by clicking here: siuc.edu/webservices/server/new_url.php
How to change your password:
Change your password by filling out a new Memo of Understanding
Resources to help you in the development process of your website.
Tips for planning and starting a new website
Download the Web Services Training Manual (PDF)
Help with Accessibility
If you are having trouble with your website and have questions for or need service from one of our web development professionals please fill out this service ticket and your request will be processed as soon as possible.